Quick Fix : OLE control or Automation server identified by GUID-{F9043C85-F6F2-101A-A3C9-08002B2F49FB} not found

If you are working with a version of Microsoft Dynamics NAV, then most probably you might be familiar with below error message. 

This message is for C/AL Programmers:
Could not create an instance of the OLE control or Automation server identified by GUID-{F9043C85-F6F2-101A-A3C9-08002B2F49FB}.
Check that the OLE control or Automation server is correctly installed and registered.

GUID always helps to find the root cause for the issue. (Google GUID and you will get list of solutions)

In this case GUID {F9043C85-F6F2-101A-A3C9-08002B2F49FB} refers to the “Microsoft Common Dialog Control, v6.0″. 

This normally get installed and placed in below folder path : “C:WINDOWSSystem32comdlg32.ocx’ and C:WindowsSysWOW64comdlg32.ocx”


  • Download “comdlg32.ocx” from here.
  • Copy downloaded file to below two folder path
    • C:WindowsSystem32
    • C:WindowsSysWOW64 
  • Run command prompt in administrator mode (Run as administrator)
  • Run below two commands in command prompt to register comdlg32.ocx
    • 1:  regsvr32 c:Windowssystem32comdlg32.ocx  
      2:  regsvr32 c:WindowsSysWOW64comdlg32.ocx  

    • After each command you will get individual confirmation messages. 

    Please provide your feedback with a comment. 
    Thank you and Regards,
    Tharanga Chandrasekara

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      • bheki on May 16, 2017 at 8:38 am

      May you help me with identifying the cause of this error in Dynamics Nav 2009

      • Anonymous on May 22, 2017 at 12:49 pm

      thanks a lot for this solution…. it works perfectly.
      god bless

    1. Glad it helped.

      • andre on July 20, 2017 at 10:55 pm

      Thank you, short and to the point, just what i needed.

    2. Thank you for the feedback.

      • Unknown on March 15, 2018 at 7:28 am

      Thank you

      • Thomas on July 28, 2021 at 6:22 pm

      Thank you for the solution.

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